Job Overview

Experienced Telecaller (Work from Home – Full-Time, Permanent)

???? Location: Remote (Work from Home)
???? Salary: ₹10,000 – ₹15,000 per month + Performance Bonuses
⏳ Job Type: Permanent | Full-Time
???? Schedule: Night Shift

Job Overview

We are seeking an Experienced Telecaller to work remotely, helping us connect with potential and existing clients. In this role, you will make outbound calls, generate leads, build relationships, and provide information about our products/services.

???? Experience Required: 1-2 years in telecalling, telesales, or customer service.
???? Language Requirement: Malayalam (Required) | English (Preferred).

Key Responsibilities

???? Outbound Calling: Make high-volume outbound calls to prospective clients, follow up on leads, and promote products/services persuasively.
???? Lead Generation & Qualification: Identify potential leads, assess customer needs, and gather relevant data for the sales team.
???? Customer Engagement: Build rapport with clients, address queries, and provide tailored solutions.
???? CRM & Data Entry: Maintain accurate records of calls, leads, and customer interactions in the company's CRM system.
???? Product Knowledge: Stay updated on company products/services and effectively communicate features, benefits, and promotions.
???? Achieve Goals: Meet or exceed daily, weekly, and monthly call and lead-generation targets set by the manager.
???? Feedback & Reporting: Share customer feedback with management and help identify trends, objections, and opportunities.

Required Qualifications & Skills

✔ Experience: 1-2 years in telecalling, telesales, or customer service (preferred).
✔ Communication Skills: Excellent verbal communication and a professional, clear telephone manner.
✔ Target-Oriented: Ability to meet sales targets and deadlines consistently.
✔ Tech-Savvy: Proficiency in CRM systems, Google Suite, and Microsoft Office.
✔ Problem-Solving: Ability to handle customer objections and offer suitable solutions.
✔ Self-Motivated: Strong time management skills and the ability to work independently in a remote environment.
✔ Education: Higher Secondary (12th Pass) or equivalent (preferred).

What We Offer

???? Work-from-home flexibility – No commuting required!
???? Competitive Salary + Incentives – Base pay with performance-based bonuses.
???? Training & Development – Ongoing training & support to help you excel.
???? Career Growth – Opportunities for professional advancement within the company.

How to Apply

???? If you are a motivated, results-driven telecaller eager to contribute to our success, we'd love to hear from you!

???? Send your resume & a brief cover letter outlining your experience and why you’re the right fit for this role to:
???? careers.stepdkochi@gmail.com

???? Work Location: Remote (Work from Home)
???? Schedule: Night Shift
???? Job Type: Full-Time | Permanent