Job Overview

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Job Details

Position: Outbound Sales and Admissions Specialist
Job Types:

• Full-time
• Part-time
• Contractual/Temporary
• Internship
• Freelance
• Volunteer
• Permanent
  Contract Duration: 1 year
  Expected Pay: ₹2,500.00 - ₹20,000.00 per month
  Expected Hours: At least 18 hours per week
  Schedule:
• Day Shift
• Evening Shift
• Morning Shift
• Night Shift
• Monday to Friday
• Rotational Shifts
• Weekend Availability

Benefits

• Paid Sick Time
• Paid Time Off
• Work from Home

Job Description

Key Responsibilities:

• Outbound Calls: Initiate and manage outbound calls to students and parents to discuss UpEdge Online Organization's courses, programs, and career offerings.
• Information Sharing: Provide accurate and comprehensive details about courses, admission procedures, fees, and other essential information.
• Inquiry Handling: Address queries and concerns efficiently, ensuring all course-related questions are resolved satisfactorily.
• Relationship Building: Establish and maintain positive relationships with prospective students and parents, creating an approachable environment for guidance.
• Admission Assistance: Guide interested candidates through the admission process, assisting with form submissions, document collection, and other enrollment requirements.
• Record Keeping: Maintain detailed records of interactions, including inquiries, follow-ups, and outcomes, using the company's CRM system.
• Target Achievement: Meet established targets for call volumes, inquiries handled, and successful admissions.
• Feedback Collection: Gather insights from prospective students and parents to help improve service quality and identify growth opportunities.

Candidate Requirements:

• Educational Qualifications:
  • Higher Secondary (12th Pass) preferred
• Experience:
  • Technical Support: 1 year (Preferred)
  • Tele Sales: 1 year (Preferred)
• Skills:
  • Proficiency in Kannada (Required)
  • English communication skills (Preferred)

Compensation:

• Pay Range: ₹2,500.00 - ₹20,000.00 per month
• Supplemental Compensation:
  • Commission Pay
  • Joining Bonus
  • Overtime Pay
  • Performance Bonus
  • Quarterly Bonus
  • Shift Allowance
  • Annual Bonus

Application Requirements:

• Candidates must be available for remote work and flexible shifts, including weekends.
• Should have strong communication skills in Kannada and a good understanding of the educational landscape.

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