Job Overview

Job Details

• Pay: ₹20,000 - ₹40,000 per month
• Job Type: Permanent, Full-time
• Shift: Day shift
• Location: Edapally North, Kochi, Kerala
• Benefits:
  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement

Job Description

Role Overview

A Visa and Ticketing Officer is responsible for managing visa processing, travel arrangements, and ticketing services for individuals or organizations. This role ensures compliance with visa regulations, handles flight bookings, and provides travel-related support.

Key Responsibilities

1. Visa Processing:

• Assist clients in obtaining visas for various countries.
• Prepare and review visa applications for accuracy and completeness.
• Communicate with embassies, consulates, and visa agencies for application tracking.
• Stay updated on visa requirements, policies, and processing times.

2. Ticketing & Reservations:

• Book and issue airline tickets using GDS systems.
• Provide clients with flight options, pricing, and travel itineraries.
• Handle ticket re-issuance, cancellations, and refunds.

3. Travel Coordination:

• Arrange travel insurance, hotel bookings, and transportation when required.
• Inform travelers about travel restrictions, documentation requirements, and airline policies.

4. Customer Service & Support:

• Assist clients with travel-related inquiries and resolve issues efficiently.
• Maintain records of bookings, payments, and visa applications.
• Ensure high levels of customer satisfaction through accurate and timely information.

5. Administrative & Compliance Duties:

• Maintain databases and records of travel bookings and visa applications.
• Ensure compliance with airline and government regulations.
• Coordinate with airlines and travel partners for group bookings or corporate travel needs.

Required Skills & Qualifications

• Experience in visa processing and airline ticketing.
• Proficiency in GDS systems.
• Strong knowledge of visa policies and airline regulations.
• Excellent communication and customer service skills.
• Attention to detail and ability to work on targets.

Additional Details

• Experience: Minimum 2 years (preferred).
• Work Location: In person (Edapally North, Kochi, Kerala).

Apply today and be part of a dynamic travel solutions team!

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