Job Overview

Here’s the organized job description:

Job Details

• Location: Delhi, Delhi
• Job Type: Full-time
• Industry: Technology/Travel
• Company: Paytm

About Paytm

Paytm is India’s leading mobile payments and financial services distribution company, pioneering mobile QR payments in India. Paytm builds technologies that help small businesses with payments and business solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.

About the Travel Team

Paytm Travel has revolutionized the travel industry with an aim to empower millions of travelers who choose us as their preferred travel partner. We are the #3 player in the Indian travel segment, and in a short span, we have the potential to become the #1 choice in the market. As one of the largest travel platforms in India, our goal is to provide seamless and instant bookings, while also ensuring an excellent travel experience. We are aggressively working towards making travel affordable for all and aspire to make Paytm Travel synonymous with reliable travel partnerships.

Job Overview

We are seeking a smart, energetic, and self-motivated business development professional with 9+ years of experience in Business Development, Partnerships, and Account Management in the travel industry.

Key Responsibilities

1. Account Management:

   • Build and manage B2C channels to secure and stabilize functional outcomes.
   • Develop and manage strong relationships with key stakeholders and partners.

2. Competitive Intelligence:

   • Gather and analyze detailed competitor insights to inform business strategies effectively.

3. Product Development Collaboration:

   • Work with internal teams and external partners to develop mutually beneficial products for customers, ensuring shared success.

4. Market Analysis & Stakeholder Communication:

   • Conduct market analysis and communicate valuable insights to internal stakeholders.

5. Intra-team Management:

   • Collaborate with internal teams (Finance, Recon, CX, Product, and Growth) to ensure the best flight booking experience for clients.

6. P&L Ownership & Growth Strategy:

   • Take full responsibility for P&L and lead growth strategies for B2C channels.

7. Product Requirements and Execution:

   • Collaborate with the product team to define and lead the execution of product requirements for airline/GDS suppliers.

8. Issue Escalation and Resolution:

   • Proactively escalate internal team issues and continuously work towards effective solutions.

9. Travel Functionality & Product Support:

   • Oversee travel functionality, product support, and integrations, including conducting pilot testing before and after implementation.

10. Industry Standards & Best Practices:

    • Develop and promote industry standards and best practices for effective product usage.

11. Issue Tracking & Analysis:

    • Track issues, raise IR/tickets, and monitor them for further analysis and resolution.

Desired Candidate Profile

• Experience: 9-10 years in business development, partnerships, or account management roles, with 5-6 years of experience in the travel space.

• Skills:

  • Strong communication and presentation skills, with the ability to influence and collaborate with key partners.
  • Excellent negotiation and networking skills.
  • Proactive attitude with a strong inclination to take action to achieve business goals.
  • Creative thinking and the ability to conceptualize strategic campaigns to drive growth and partnerships.
  • Strong attention to detail, particularly in implementing company initiatives.

• Additional Requirements:

  • A keen interest or willingness to travel extensively within the assigned region.
  • Effective collaboration with cross-functional teams.
  • Strong analytical skills and expertise in managing business numbers.

Why Join Us?

At Paytm, we provide you with an opportunity to make an impact while enjoying the journey. You will be challenged and encouraged to do meaningful work for both yourself and the people we serve. Our success is driven by the collective energy of our team, and our unwavering focus on the customer ensures we continue to thrive.

Compensation

If you are the right fit, we believe in rewarding you generously. With over 500 million registered customers, 21 million+ merchants, and a wealth of data in our ecosystem, we are in a unique position to democratize credit for deserving customers and vendors. India’s largest digital lending story is unfolding here, and it’s your chance to be part of it!

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