Job Overview

Here is the organized job description:

Job Title: Director of Consulting

Location: India
Job Type: Full-time
Industry: IT Services
Experience Required: 8+ years

About TechBlocks:

TechBlocks is a leading global digital product development firm that unites strategy, design, and technology with continuous innovation-driven digital product engineering solutions for Fortune 500 companies and global brands. Clients include Chime Telecom, Bausch Health (formerly Valeant Pharma), Honda Motors, AES Corp, Thomson Reuters Carswell, First American, and Colliers International.

Headquartered in Toronto with offices in the U.S. and India, we assist organizations in transforming into digital businesses with our consulting, engineering, and post-go-live services. We work with clients worldwide and focus on building customized business applications that enhance efficiency, collaboration, and customer experience.

What You'll Do:

As the Director of Consulting, you will report to the Chief Technology Officer and will play a pivotal role in executing eCommerce strategies for mid-market and enterprise-level clients, primarily in the USA and Canada. Your responsibilities will include:

• eCommerce and Digital Retail Strategy:

  • Leading various strategy and design studios.
  • Owning and delivering a detailed roadmap that includes UX, solution and technology models, plans, and corresponding budgets.
  • Executing and overseeing eCommerce projects for public and global retailers.

• Evangelism and Management Expertise:

  • Leading and implementing large-scale eCommerce projects within an engineering or consulting firm.
  • Crafting go-to-market strategies and delivering presentations to C-Suite executives and at industry-leading conferences.

• eCommerce Technical Management and Oversight:

  • Managing the work of developers and technical teams, ensuring high-quality delivery of eCommerce solutions.
  • Defining and managing the high-level technical architecture and technology stack, with a focus on eCommerce platforms.

• Mentorship and Team Collaboration:

  • Cultivating talent within the team and ensuring the successful delivery of cutting-edge eCommerce solutions.
  • Collaborating with cross-functional teams to align technology efforts with business goals.
  • Managing multiple delivery teams and ensuring that deadlines and requirements are met.

• Client and Business Management:

  • Providing expert guidance and nurturing relationships with client stakeholders.
  • Identifying and fostering growth opportunities within eCommerce projects, delivering business value for clients.

• Risk Management and Process Improvement:

  • Identifying and mitigating risks that could impact project success.
  • Reporting and escalating issues to senior management as necessary.

• Thought Leadership:

  • Positioning the consultancy as a leader in delivering eCommerce solutions, including thought leadership in emerging trends, customer experience (CX) improvements, and back-office innovations.

Requirements:

• Experience:

  • Extensive consulting experience in eCommerce and retail tech.
  • Proven track record in a similar technology leadership role for eCommerce and general software development projects.
  • Hands-on expertise with tools and software required for strategy, design, architecture, and execution of roadmaps.

• Skills & Expertise:

  • Experience leading eCommerce platform delivery and enhancing client experiences (CX).
  • Deep understanding of programming, system architecture, and project management in an eCommerce setting.
  • Demonstrated ability to guide clients, manage large-scale eCommerce technology projects, and build strong client relationships.
  • Ability to mentor colleagues and foster a high-performance culture in large, multidisciplinary teams.
  • Proven experience contributing to strategic planning and decision-making at the executive level, ensuring eCommerce technology solutions align with business objectives.

• Additional Skills:

  • Strong client-facing skills with experience in vendor selection and management.
  • Excellent communication and interpersonal skills, with the ability to build trust and empowerment with clients, stakeholders, and teams.
  • Calm, positive, and solution-oriented mindset, fostering a collaborative environment within the team.

Benefits:

• Hybrid work environment.
• Competitive benefits package.
• Generous paid time off.
• Opportunities for learning and growth with one of the fastest-growing companies in North America.
• Quarterly bonuses, regular team and company events, and travel opportunities.
• Company-sponsored and promoted thought leadership among the community of experts, with training and development opportunities.

Job Information:

• Job Title: Director of Consulting
• Location: Houston, Texas, USA
• Industry: IT Services
• Experience Required: 8+ years
• Date Opened: April 29, 2024
• Zip/Postal Code: 77005

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