Job Overview

Customer Service Representative (French & English)

Job Overview:

• Location: Bengaluru, Karnataka, India
• Job Type: Full Time
• Salary: ₹60,000 per month
• Company: Disney
• Job ID: 18032

Disney is hiring for the position of Customer Service Representative, seeking individuals fluent in both French and English. This is an exciting opportunity to join our customer service team and assist a global customer base with their inquiries in both languages.

Position:

• Customer Service Representative (French and English)
• Full-Time or Part-Time Options Available

Job Responsibilities:

• Assist customers in both French and English via phone, email, or chat.
• Respond to customer inquiries, resolve issues, and provide product/service information.
• Ensure customer satisfaction by delivering timely and accurate responses.
• Report customer interactions, ensuring that any unresolved issues are escalated appropriately.
• Maintain high standards of professionalism and customer care.

Skills Required:

• Fluent in both French and English (written and spoken).
• Strong communication skills and the ability to handle customer concerns with patience.
• Proficient in using computers and customer service software.
• Ability to multitask, prioritize, and manage time effectively.
• Prior customer service experience is a plus but not mandatory.

Job Features:

• Bilingual Role: Use your French and English skills daily.
• Flexible Work Options: Full-time or part-time hours available, with the possibility to work from home.
• Training Provided: We offer comprehensive training to ensure you're fully prepared.
• Engaging and Rewarding: Provide helpful solutions for customers and ensure their satisfaction.

Benefits:

• Competitive salary with opportunities for growth.
• Work in a dynamic and supportive team environment.
• Gain valuable experience in a global customer service role.
• Ideal for individuals looking to use their language skills in a professional setting.

How to Apply:

For more details, please apply through our job portal.

This is an excellent opportunity for individuals fluent in both French and English who are looking to pursue a customer service role that offers flexibility and growth.

Thank you, and we look forward to working with you at Disney!

Customer Service Representative (French & English)