Job Overview

Google Ecommerce Client Account Manager

Job Overview
Location: Bengaluru, Karnataka, India
Company Name: Google
Salary: ₹65,000
Job Type: Full Time

Job Summary:
Google is seeking a dynamic and motivated Ecommerce Client Account Manager to manage and enhance relationships with our valued clients. In this role, you will serve as the primary point of contact for clients, ensuring their satisfaction while driving business growth and ensuring smooth daily operations. This position is ideal for individuals with a strong background in e-commerce, client management, and digital marketing.

Key Responsibilities:

• Manage a portfolio of e-commerce clients, ensuring consistent and effective communication.
• Develop and implement customized strategies to optimize client accounts and meet performance targets.
• Monitor and analyze client account metrics to identify opportunities for growth and improvement.
• Collaborate with internal teams, including marketing, operations, and logistics, to ensure seamless service delivery.
• Address and resolve client issues promptly, maintaining high levels of satisfaction.
• Provide regular performance reports and actionable insights to clients.
• Stay updated with Google's platform changes, policies, and industry trends to effectively guide clients.

Required Skills and Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in account management, preferably in e-commerce or a related sector.
• Strong understanding of Google's Ads, Analytics, and e-commerce platforms.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed recommendations.
• Proficiency in Microsoft Office Suite and tools like Excel, PowerPoint, and analytical software.

Experience:

• Minimum 3-5 years of experience in e-commerce, account management, or digital marketing.
• Proven track record in managing client relationships and achieving business goals.

Working Hours:

• Full-time position with flexible working hours to accommodate client needs.
• Occasional availability during evenings or weekends for urgent client support may be required.

Knowledge, Skills, and Abilities:

• In-depth knowledge of e-commerce platforms, especially Google Ads.
• Excellent problem-solving and organizational skills.
• Ability to multitask and manage multiple accounts simultaneously.
• Strong negotiation and presentation skills.
• High adaptability to a fast-paced and ever-evolving environment.

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Professional development opportunities and access to Google training resources.
• Paid time off, including holidays and vacation days.
• Employee discounts and access to exclusive offers.

Why Join Google?
Joining Google means becoming part of one of the world’s most innovative and customer-centric companies. You will have the opportunity to work with a talented team, gain exposure to cutting-edge e-commerce technologies, and contribute to delivering top-tier service to our clients.

How to Apply:
Interested candidates are invited to submit their resumes and cover letters through our official Google Careers portal. Please include specific examples of your experience managing e-commerce accounts and driving results.

Google Ecommerce Client Account Manager